by David | Mar 11, 2026
This depends on the method chosen. Sea freight from our Shenzhen facility takes approximately 40 days and is suitable for planned installations where timing is flexible. Air freight takes around 7 to 8 days and is the right choice where speed matters. We will advise...
by David | Mar 11, 2026
For screens not held in stock, manufacture typically takes around 30 days from order confirmation. This applies to standard specifications. Fully bespoke structures, custom shapes, or specialist configurations may take longer; we will confirm the exact lead time at...
by David | Mar 11, 2026
All installations come with a 2-year warranty covering parts and labour. This can be extended to 5 years if purchased at the same time as the screen. We strongly recommend taking the extended warranty at point of order, as it cannot be added retrospectively.
by David | Mar 11, 2026
Subject to credit approval, our standard payment structure is 50% due on order, and 50% due on shipping. Installation time is charged separately after the job is complete. Splitting the investment across three stages makes it significantly easier to manage cashflow on...
by David | Mar 11, 2026
Absolutely. We always consult fully before a screen is priced or ordered. This advice covers everything from pixel pitch selection and structural considerations through to content management and ongoing support. It is completely free of charge and there is no...
